AfriExporter Academy

Welcome to AfriExporter Academy! A joint venture between AfriExporter Magazine and eBSI Export Academy in Ireland to deliver the best online training for African Exporters at the best price!

ITS - eBUS - 004 - Google Marketing In this unit you will: Learn about the key tools at your disposal when marketing on Google's Properties. This will be achieved by: - An introduction to Google Plus - Learning how to create a Google Account - your passport to all things Google - Creating your Google+ Business Page and managing it. - Setting up and managing a Google Adwords Campaign - Setting up a Remarketing Campaign with Google Adwords - Understanding Google Adsense and how to monitize content. Read more

Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy land. So what is the best way to handle a difficult customer? Through our course, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing our Handling a Difficult Customer course, participants will see an increase in customer service, productivity, and a decrease in unhappy customers. Participants will be provided a strong skill set including in-person and over the phone techniques, addressing complaints, and generating return business. Read more

A healthy employee is a happy and productive employee, which should be a goal for every organization. Through our Health and Wellness at Work program, participants will experience the benefits of a healthier lifestyle and workplace. Our Health and Wellness at Work course will be instrumental in creating a “Culture of Wellness” within your organization. Participants will touch on common issues such as smoking cessation, nutrition, weight loss, and preventative care. Health and Wellness is the responsibility of everyone in an organization so take the positive step and create a program within your organization. Read more

High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This course identifies these challenges and helps your participants push through to success. With our High Performance Teams (Remote Workforce) course, your participants will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task. Read more

High Performance Teams (Inside the Company) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals. Bringing team members together can sometimes be a challenge task. This course identifies these challenges and helps your participants push through to success. With our High Performance Teams (Inside The Company) course, participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams to accomplish any task. Read more

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture. Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this course as it prepares them to seek out that great candidate and make sure they are a fit for your company. Participants will obtain the necessary tools required in finding that diamond in the rough. Read more

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