Description
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.
Objectives
Module One: Getting Started
Module Two: Understanding Lean
- About Six Sigma
- About Lean
- History behind Lean
- Toyota Production Systems
- The Toyota Precepts
Module Three: Liker’s Toyota Way
- Philosophy
- Process
- People and Partners
- Problem Solving
Module Four: The TPS House
- The Goals of TPS
- The First Pillar: Just In Time (JIT)
- The Second Pillar: Jidoka (Error-Free Production)
- Kaizen (Continuous improvement)
- The Foundation of the House
Module Five: The Five Principles of Lean Business
- Value
- Value Stream
- Flow
- Pull
- Seek Perfection
Module Six: The First Improvement Concept (Value)
- Basic Characteristics
- Satisfiers
- Delighters
- Applying the Kano Model
Module Seven: The Second Improvement Concept (Waste)
- Muda
- Mura
- Muri
- The New Wastes
- Case Study
- Review Questions
Module Eight: The Third Improvement Concept (Variation)
- Common Cause
- Special Cause
- Tampering
- Structural
- Case Study
- Review Questions
Module Nine: The Fourth Improvement Concept (Complexity)
- What is complexity?
- What causes complexity?
- How to Simplify?
- Case Study
- Review Questions
Module Ten: The Fifth Improvement Concept (Continuous improvement)
- The PDSA Cycle (Plan, Do, Study, Act)
- The DMAIC Method
- Case Study
- Review Questions
Module Eleven: The Improvement Toolkit
- Gemba
- Genchi Genbutsu
- Womack’s Principle
- Kaizen
- A Roadmap for implementation
- Case Study
- Review Questions
Certificate
By completing/passing this course, you will attain the certificate eBSI International Trade Short Course Certificate
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